Badge descriptions

We have included a badging system on accounts to help indicate if connections issues are present with any account setup.

Icon

Meaning

No icon

If account is disabled and will not try to connect

Red icon with a cross

Account is disabled and will not try to connect due to server reporting an error (persistent error, i.e. authentication error).

Grey

Account attempts to connect but is unable to connect to server (usually it means client is unable to establish TCP connection with the server) In this state, account tries to reconnect every few seconds if the client is in the foreground.

Orange with dots

TCP connection is established but XMPP stream is not ready yet (not authorized yet, awaiting resource binding, etc).

Green

XMPP client is connected and XMPP stream is established and ready to send/receive stanzas.