Class DefaultController

    • Constructor Detail

      • DefaultController

        public DefaultController()
    • Method Detail

      • addAgent

        public void addAgent​(Agent agent)
        Description copied from interface: Controller
        Add new agent.
        Specified by:
        addAgent in interface Controller
        Parameters:
        agent - agent to add.
      • addUser

        public void addUser​(User user)
        Description copied from interface: Controller
        Add user to waiting queue.
        Specified by:
        addUser in interface Controller
        Parameters:
        user - user to add.
      • doSomething

        public void doSomething​(Queue queue)
      • getAgentPresenceModule

        public PresenceModule getAgentPresenceModule()
      • setAgentPresenceModule

        public void setAgentPresenceModule​(PresenceModule agentPresenceModule)
      • getEventBus

        public EventBus getEventBus()
      • setEventBus

        public void setEventBus​(EventBus eventBus)
      • setJoinQueueModule

        public void setJoinQueueModule​(JoinQueueModule joinQueueModule)
      • setOfferModule

        public void setOfferModule​(OfferModule offerModule)
      • getQueue

        public Queue getQueue​(BareJID jid)
        Description copied from interface: Controller
        Return Queue by JabberID.
        Specified by:
        getQueue in interface Controller
        Parameters:
        jid - JID of workgroup queue.
        Returns:
        queue or null if queue doesn't exists.
      • getQueueUserPosition

        public int getQueueUserPosition​(User user)
        Description copied from interface: Controller
        Returns position of user in his queue.
        Specified by:
        getQueueUserPosition in interface Controller
        Parameters:
        user - user
        Returns:
        position in queue.
      • getQueueUserWaitingTime

        public int getQueueUserWaitingTime​(User user)
        Description copied from interface: Controller
        Estimated waiting time to handle user.
        Specified by:
        getQueueUserWaitingTime in interface Controller
        Parameters:
        user - user.
        Returns:
        time in seconds.
      • getScheduler

        public Scheduler getScheduler()
      • setScheduler

        public void setScheduler​(Scheduler scheduler)
      • getStore

        public Store getStore()
      • setStore

        public void setStore​(Store store)
      • setUserQueueStatusModule

        public void setUserQueueStatusModule​(QueueStatusModule userQueueStatusModule)
      • initialize

        public void initialize()
        Description copied from interface: Initializable
        Method will be called, when bean will be created, configured and ready to use.
        Specified by:
        initialize in interface Initializable
      • offerAccepted

        public void offerAccepted​(Offer offer)
        Description copied from interface: Controller
        Offer is accepted. Agent should be invited, room created, etc.
        Specified by:
        offerAccepted in interface Controller
        Parameters:
        offer - offer to be accepted.
      • offerRejected

        public void offerRejected​(Offer offer)
        Description copied from interface: Controller
        Offer is rejected and it will return to waiting queue.
        Specified by:
        offerRejected in interface Controller
        Parameters:
        offer - offer to be rejected.
      • removeAgent

        public void removeAgent​(Agent agent)
        Description copied from interface: Controller
        Remove agent (because agent is no longe available for Workgroup Queues Component).
        Specified by:
        removeAgent in interface Controller
        Parameters:
        agent - agent to be removed.
      • removeUser

        public void removeUser​(User user)
        Description copied from interface: Controller
        Remove user/
        Specified by:
        removeUser in interface Controller
        Parameters:
        user - user to be removed.
      • sendNotifications

        public void sendNotifications()
        Description copied from interface: Controller
        Sends all notifications to all users and all agents.
        Specified by:
        sendNotifications in interface Controller
      • updateAgent

        public void updateAgent​(Agent agent)
        Description copied from interface: Controller
        Update status of agent.
        Specified by:
        updateAgent in interface Controller
        Parameters:
        agent - agent.
      • updateUser

        public void updateUser​(User user)
        Description copied from interface: Controller
        Update status of user.
        Specified by:
        updateUser in interface Controller
        Parameters:
        user - user.